Privacy Policy

Nordic Kliva AB is the data controller for the processing of personal data described in this policy. Contact us athello@kliva.com if you have questions.

We process the following categories of personal data:

• Contact details (name, email, phone number, employer)
• Login and usage data for the platform
• Communication with our team (email, chat, support tickets)
• Technical data such as IP address, browser, and device

We process data to provide the service, fulfill agreements, communicate with you, and develop and secure the platform. The legal basis is agreement, legitimate interest, or consent, depending on the purpose.

All customer data is stored within the EU/EEA on Swedish infrastructure. We store data as long as necessary for the purpose or as required by law.

We only share data with subprocessors necessary to deliver the service (e.g., infrastructure and communication services) and covered by data processing agreements.

You have the right to request access, rectification, erasure, restriction, data portability, and to object to processing. Contact us to exercise your rights. You can also file a complaint with the Swedish Authority for Privacy Protection.

We use cookies in accordance with the Electronic Communications Act (LEK) and GDPR. Only strictly necessary cookies are set without your consent. Other categories are activated only when you actively approve them in our cookie banner.

• Necessary — required for security, session management, and language selection. Cannot be disabled.
• Analytics — anonymized usage statistics to improve the website.
• Marketing — campaign measurement and relevant content on external platforms.

You can withdraw or change your consent at any time via the "Cookie Settings" button at the bottom of the page. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

All website content — text, graphics, code, the Kliva brand, and datasets — belongs to Nordic Kliva AB or is used with permission and is protected by copyright and other intellectual property rights. No part may be reused commercially without written consent.

Om du anser att vi behandlar dina personuppgifter i strid med GDPR har du rätt att lämna klagomål till Integritetsskyddsmyndigheten (IMY), imy.se.